Needs: customers and loyalty
11 needs under 3 topics. All areas.
Topics: Loyalty, gift cards and wallets · New and existing customers · History and CRM
Popular in this area
- Customers spend their cash back, store credit or loyalty points balance at the till — Ready, with limits (2)
Loyalty, gift cards and wallets
| The customer asks | Verdict | Door |
|---|---|---|
| Customers earn and spend loyalty with iVendNext's own programme | Ready, with limits (1) | Configure |
| Customers spend their cash back, store credit or loyalty points balance at the till | Ready, with limits (2) | Wallet |
| Every booked sale earns loyalty points in our own programme | Ready, with limits (2) | Outside app |
| A gift card for a spend over a threshold, spendable after a hold | Ready, with limits (5) | Outside app |
| Show the member's tier and status when the cashier asks | Ready, with limits (2) | Till key |
New and existing customers
| The customer asks | Verdict | Door |
|---|---|---|
| Every new customer must give a phone number or an e-mail | Ready, with limits (2) | Field rules |
| A one-time code sent to the customer before a new customer is made at the till | Ready, with limits (2) | Capture on an event |
| A question or a check when the cashier picks an existing customer for the sale | Not yet | Request |
History and CRM
| The customer asks | Verdict | Door |
|---|---|---|
| A customer's shopping history or trend on the till: recent visits, the store, who served and the discount on each | Ready, with limits (5) | Partner page |
| Find what a customer bought before by typing their phone number | Ready, with limits (3) | Partner page |
| Our CRM sees our customers and their sales | Ready, with limits (2) | Outside app |