A member price for each customer tier

The customer asks: Members pay less, by tier

• Verdict: Ready, with limits (5)
• Door: Configure · area: Prices and promotions › Member prices
• Recipe: Set a shop up with no code
• Sample: S5 — the configuration pack: reasons, IMEI, a line detail, member pricing
• Checked: carried 2026-10-15 · not re-run

What you build

One Customer Group per tier and one promotion per tier; each tier's promotion excludes every other group, non-members included. Works offline for a member on the till's offline customer list.

Limits

• A promotion cannot be aimed at a group, only exclude groups: a group added later gets every tier's discount until the set-up script (apply_config.py) runs again.
• A customer with no customer group gets the member discount: give every customer a group, and set Selling Settings → Default Customer Group to a non-member group (without it, a customer made at the till can land in a member tier).
• Use lowest-level groups only: a customer in a group that has groups under it is never excluded.
• The member discount is on the whole sale, not on each line, and only one sale-level promotion applies.
• Lines already discounted are left out; a cashier's sale discount replaces the member discount (from the code; not walked).

Tell the customer

Each tier gets its own price through a promotion; every customer needs a group, and the discount shows on the sale's total.

What next

1. Tell the customer the 5 limits above, and write them into the proposal.
2. Follow the recipe: Set a shop up with no code.
3. Copy the sample: S5 — the configuration pack: reasons, IMEI, a line detail, member pricing, and change it.
4. Build and test it on your sandbox (request one if you have none; what is on it).
5. Check it on your sandbox as the people who will use it; where it touches a price or a total, the money kit's release gate proves it (testing and release).
6. Make the same settings on the customer's site, from the list you wrote down, through the customer's own change process.

Nothing to code: write down each setting you make on your sandbox, so it is made the same way on the customer's site.

Related needs

• A coded reason when a cashier voids, returns or discounts — Ready, with limits (3)
• One more detail on a line, for goods with no serial number — Ready, with limits (2)
• Record the IMEI of every phone sold, and never sell one twice — Ready, with limits (2)
• Our prices, promotions and coupons — Ready, with limits (3)

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