The receipt sent by WhatsApp
The customer asks: Send the customer the receipt on WhatsApp
- Verdict: Ready, with limits (2)
- Door: Receipt settings · area: Documents and print › Receipts
- Recipe: Receipt: the shop's own lines, WhatsApp, a checked layout
- Sample: none yet
- Checked: carried 2026-10-15 · not re-run
What you build
WhatsApp on the till's Print sheet: a store setting.
Limits
- Only where the store has the WhatsApp app set up.
- Not offered offline: the receipt offers e-mail and SMS.
Tell the customer
The cashier can send the receipt on WhatsApp while the till is online.
What next
- Tell the customer the 2 limits above, and write them into the proposal.
- Start from: Receipt: the shop's own lines, WhatsApp, a checked layout.
- Build and test it on your sandbox (request one if you have none; what is on it).
- Check it on your sandbox as the people who will use it; where it touches a price or a total, the money kit's release gate proves it (testing and release).
- Make the same settings on the customer's site, from the list you wrote down, through the customer's own change process.
Nothing to code: write down each receipt setting, so it is made the same way on the customer's site.
Related needs
- Our address, tax number and returns policy on the receipt — Ready
- The final receipt printed while the till is offline — Not yet
- A gift receipt with no prices — Ready
- A receipt with our logo, tax number and address, a line per VAT rate, in a second language — Ready, with limits (5)
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